Freeze screen at loading animation.

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Freeze screen at loading animation.

Postby pan song » 28. Dec 2010, 06:48

lately i trying to play load this game but every time i get to the screen that said, loading animations my screen freeze. :( :( :( :( :( :( :(
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Re: Freeze screen at loading animation.

Postby Marlon » 28. Dec 2010, 14:01

Hello!
Do you play Webstart or Applet version?
What Computer/OS do you use?
Greetings,
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Re: Freeze screen at loading animation.

Postby pan song » 28. Dec 2010, 19:23

i use both web-start and applet, both freezes at " loading.. animation". i use to be able to play this game, but i don't know what happened. My operating system is, Microsoft Windowsxp professional
Version 5.1 (Build 2600.xpsp2.030422-1633: Service Pack 1)
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Re: Freeze screen at loading animation.

Postby Marlon » 28. Dec 2010, 20:07

You already played this game without problems?
please ensure, that you have installed the latest version of java.
furthermore please do the following steps:
1. goto your home directory and delete the folder "forgottenelements"
2. log in on the website and try to start with java webstart
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Re: Freeze screen at loading animation.

Postby pan song » 28. Dec 2010, 20:25

how d o i get to home directory. I try to Google none of them help >:(
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Re: Freeze screen at loading animation.

Postby Marlon » 28. Dec 2010, 20:39

Youre using Windows XP, so it is:
<root>\Documents and Settings\<username>
<root> will probably be c: so it is:
c:\Documents and Settings\username
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Re: Freeze screen at loading animation.

Postby pan song » 30. Dec 2010, 17:27

okay, so i try to just play without logging in my account and it worked.. but when i try to play with my account it keep freezing up or the screen turn all black
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Re: Freeze screen at loading animation.

Postby Marlon » 30. Dec 2010, 17:54

please write down your account and character name and i try to solve that problem as soon as possible.
thanks,
marlon
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Re: Freeze screen at loading animation.

Postby pan song » 30. Dec 2010, 18:47

account name: pansong
character name: Last Magers
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Re: Freeze screen at loading animation.

Postby Marlon » 30. Dec 2010, 19:09

pan song wrote:character name: Last Magers


Then I found the problem. Character names with a <blank> are not allowed.
You created your character at 28.8., at this time it was possible to create it with a <blank>.
I changed your name to LastMagers, it should work now.
Have fun and let me know if there are still problems...
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